This site is restricted to reviews collected by the Mackinaw City Chamber of Tourism.
Best Western Plus Dockside Waterfront Hotel: 2728 Hotel Reviews
Best Western Plus Dockside Waterfront Hotel
![Best Western Plus Dockside Waterfront Hotel]()
114 rooms on property
Hotel Website
505 South Huron Ave
Mackinaw City, MI 49701
Toll-Free: 800-944-1615Mackinaw City, MI 49701
114 rooms on property
Hotel Website
Best Western Plus Dockside Waterfront Hotel Overview
The Best Western Dockside has earned the highest AAA rating in Mackinaw City for quality and service. We are conveniently located adjacent to Mackinac Island Ferry Service and across the street from the main shopping district.
Our luxurious lake front rooms, extravagantly decorated, overlook the beautiful Straits of Mackinac and Lake Huron. Each has a private balcony.
Lakefront Rooms with private European style balconies. Close to Mackinaw Crossings, featuring free nightly laser show, concerts, live theater. Adjacent to Mackinac Island Ferry Docks & Restaurants. High Speed Internet Access, Indoor Pool & Oversized Whirlpool. Unlimited access to new waterpark across street. Honeymoon suites with heart-shaped jacuzzis. Hair Dryers, Irons, Boards, Air Conditioning, Flat Screen Color TV with HBO. In room coffee.
Our luxurious lake front rooms, extravagantly decorated, overlook the beautiful Straits of Mackinac and Lake Huron. Each has a private balcony.
Lakefront Rooms with private European style balconies. Close to Mackinaw Crossings, featuring free nightly laser show, concerts, live theater. Adjacent to Mackinac Island Ferry Docks & Restaurants. High Speed Internet Access, Indoor Pool & Oversized Whirlpool. Unlimited access to new waterpark across street. Honeymoon suites with heart-shaped jacuzzis. Hair Dryers, Irons, Boards, Air Conditioning, Flat Screen Color TV with HBO. In room coffee.
Best Western Plus Dockside Waterfront Hotel
is rated
9.3
out of
10
based on
2728 user reviews from real surveys by real customers that actually stayed at the hotel.
-
10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Bruce Twp that stayed in August 2025Great service and fast response to requests and recommendations. Great location.These comments are from a verified stay
-
8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from North Ridgeville that stayed in September 2025Had a great time, front office staff was not very helpful and did not want to be botheredThese comments are from a verified stay
-
10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Anaheim that stayed in September 2025Great room; great location; close to ferry boat.These comments are from a verified stay
-
8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Granger that stayed in October 2025Room was comfortable. Beds were adequate. Place was clean. Temperature control was easily adjustable.These comments are from a verified stay
-
8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Oxford that stayed in August 2025Very nice room, excellent view on the water. Very good location. While the breakfast was good, a variety from day to day would be good. My opinion.Would stay again!These comments are from a verified stay
-
8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Howell that stayed in October 2025The gentleman at the front desk acted annoyed that we were even there there wasn't enough parking and I got parked in by somebody else not parking in a correct spot and the food was absolute messThese comments are from a verified stay
-
8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Hancock that stayed in October 2025Very clean. Decent breakfast. Good Value. Only complaint is the rooms are difficult to find easily. Carrying luggageDirections are not very clear to room.. Numbers? ;elevators? floor?.ramp.? East? West? North? South? ,walkways?.sidewalks.???? Up? Sideways? Down? Stairways?These comments are from a verified stay
-
10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Jackson that stayed in October 2025Nice place stay, room was clean good breakfast and pool was niceThese comments are from a verified stay
-
10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Paw Paw that stayed in October 2025Friendly service. Very clean.These comments are from a verified stay
-
8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Wayland that stayed in October 2025Everything was good. I would suggest having breakfast going at 6am for those that need to get on the road.These comments are from a verified stay
-
10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Allenton that stayed in October 2025Good price point, clean, easy check in.These comments are from a verified stay
-
10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Mt Gilead that stayed in November 2025We stayed in November, lake view room and it was great! The room was clean and the view was awesome! Even though it was chilly I sat on the balcony to enjoy the water and my coffee in the morning. We only stayed one night but would definitely love to go back when its warmer!These comments are from a verified stay
-
10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Quincy that stayed in November 2025The room was nice and clean. We stayed there for three consecutive days and not only did they do a good job of cleaning. They also made our bed each day. A lot of places dont make the bed every day when youre staying consecutive days. That was a pleasant surprise. A microwave wouldve been nice but we survived without it. But if it became a choice between a microwave and a lower hotel room rate, I would choose a lower rate. Thanks for a wonderful stay.These comments are from a verified stay
-
10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Royal Oak that stayed in October 2025The property was clean and well maintained. The staff was friendly and helpful. The breakfast was well organized and the food was good.These comments are from a verified stay
-
10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Lansing that stayed in October 2025These comments are from a verified stay
-
10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Eagle that stayed in October 2025Clean fresh room. Roomy & comfortable. Enjoyed balcony & view of the water. Good free breakfast with many choices. Staff were professional & helpful. Reasonable price.These comments are from a verified stay
-
10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Murillo that stayed in August 2025This hotel property is well maintained. Rooms are comfortable and cleaned daily. The breakfast room is extremely spacious with enough tables to accommodate many guests. There is an excellent variety of breakfast foods both hot and cold. The coffee is great! Staff at check in were friendly and efficient.These comments are from a verified stay
-
8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from North Ridgeville that stayed in September 2025Room was clean and it was a very nice setting. Front desk personnel was less than cordial and not happy to be there. Breakfast was good and house keeping did a very good job maintaining the cleanliness.These comments are from a verified stay
-
8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Ludington that stayed in September 2025The parking was terrible. Wish you would have had more than 1 elevator for the entire place. The overall stay was Very good as far as the room except for there was no cleaning under the tv area. I lost a ring and was looking for it is the only reason that I knew that. I would definitely stay there again. Thank you so much.These comments are from a verified stay
-
10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Alto that stayed in September 2025Rooms were very clean, recently updated, & very spacious. Staff was very friendly and helpful.These comments are from a verified stay
-
10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Brighton that stayed in September 2025Clean and quietThese comments are from a verified stay
-
6 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Franklin that stayed in September 2025Rooms were Dampy.Corridors smelled like musty and dampness.These comments are from a verified stay
-
8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Eaton Rapids that stayed in October 2025It would be nice to have a hair dryer.These comments are from a verified stay
-
10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from St. Johns that stayed in September 2025Staff were helpful and pleasant; location was convenient.These comments are from a verified stay
-
8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Brookfield that stayed in September 2025Mostly quite comfortable and clean with good breakfast buffet but noisy! Walls are thin and some guests have been socializing in the outdoor corridors.These comments are from a verified stay
-
10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Grand Rapids that stayed in September 2025Very satisfied. There was 5 of us in one room, king bed in one room and 2 queen beds in the other. Worked perfectly.These comments are from a verified stay
-
10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Appleton that stayed in September 2025Had lake view and room looked updated.Very nice breakfast variety .These comments are from a verified stay
-
8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Grand Rapids that stayed in September 2025Clean rooms and great staff. Would be 5 stars if it werent for the non-stop smell of marijuana while on the balcony and coming into the roomThese comments are from a verified stay
-
8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Grosse Pointe Park that stayed in September 2025The beach view was gorgeous! The beds were exquisite! The office staff was attentive and helpful. No microwave, even tho listed as amenity online. The blueish lightbulbs were less than desirable. We were out of the room from 9:45 to 4pm, and room had not been cleaned yet.it was explained that it was a very busy day. I went to the office and asked for towels. The apologetic and very nice maid came and did a quick clean up of the bathroom. Apparently it was expected that we would be out of the room longer. We have stayed here before, and would consider staying again because the location is great. And those wonderful bedsThese comments are from a verified stay
-
10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Lansing that stayed in September 2025This was the first time we've ever stayed in the Mackinac area outside of prime season. We appreciated the fewer crowds and the lower prices, though would have preferred if more restaurants were open. The Best Western Plus Dockside Waterfront has a great location! Once we arrived, we were able to park the car and walk to all destinations. The breakfast bar is second to none! (They could use a second toaster however.)These comments are from a verified stay
-
8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Walker that stayed in October 2025Outdated carpet & bathroom but clean and great location.These comments are from a verified stay
-
10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Grand Rapids that stayed in September 2025Rooms were clean, beds were comfortable, breakfast was on par with most free breakfast offerings, pool and hot tub were very nice. The view of the lake was spectacular!!These comments are from a verified stay
-
8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Caledonia that stayed in August 2025We booked the room last minute. Thought it was very pricey. Wish we had waited till we got to the island to check availability there for the rate we had to pay, could've stayed on the islandThese comments are from a verified stay
-
8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Wolverine Lake that stayed in August 2025We have stayed at some other properties and this one was overall great! The room was clean, the staff at the front desk and all around the hotel were very nice! The breakfast was good, the pool and hot tub were nice! The only thing that needs some major upkeep is the beachfront. Trash on the beach, the landscaping was not trimmed or tidy and it just needs some major care!These comments are from a verified stay
-
10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Brownstown that stayed in August 2025Clean, accomdatting, great pool.These comments are from a verified stay
-
10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Elverson that stayed in August 2025These comments are from a verified stay
-
10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Traverse City that stayed in August 2025Absolutely fantastic hotel. Very comfortable and would recommend to anyone wanting a stayThese comments are from a verified stay
-
8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Galion that stayed in May 2025We enjoyed our stay at the BW . The room was very clean and the breakfast was delicious.These comments are from a verified stay
-
10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Jackson that stayed in June 2025We made a stop at Mackinaw city before our stay on the Island. We loved it here at the Dockside. Quick check-in, front desk was helpful by providing discount coupons and bottled water. The included breakfast was FABULOUS! Plentiful hot and cold items like pancakes, bacon, eggs, lots of toast options, oatmeal (with toppings), juices, yogurt, cereal, etc. Definitely something for everyone to enjoy! Great location too! We walked to downtown to shop AND we walked (with our rolling luggage) to Shelpler's Ferry as well. They let you keep your car in their parking lot, which was nice because overnight parking is expensive at the Ferry ports. Would recommend, absolutely!These comments are from a verified stay
-
8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Bay City that stayed in June 2025Nice but too priceyThese comments are from a verified stay
-
10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Lake Barrington that stayed in June 2025Pleasant and helpful staff.These comments are from a verified stay
-
10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Okemos that stayed in June 2025Great location! Walking distance to the ferry, shops and restaurants. The room was clean and the beds were comfortable. The beach was right outside and the breakfast was great. We will definitely come back!These comments are from a verified stay
-
10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Westland that stayed in June 2025Staff is friendly. Room was very nice and clean.These comments are from a verified stay
-
10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Ortonville that stayed in June 2025Clean, accommodating and spacious! Kids loved the pool of course! Beds, room location, breakfast and location was top notch. Will stay again!These comments are from a verified stay
-
10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Canton that stayed in July 2025Excellent location, clean, comfortable room with our own little private entrance to the beachThese comments are from a verified stay
-
8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Rogers City that stayed in July 2025Booked this room an hour beforeEverything was ready when we arrivedStaff is extremely helpful and friendly- for example, my husband lost his phone the night before and the desk clerk was able to help us find it with one phone callVery knowledgeable and helpfulThese comments are from a verified stay
-
10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from River Vale that stayed in July 2025The staff at the front desk were very helpful with helping me acquire my ferry and carriage tour tickets before checking in. The hotel was clean, and we enjoyed the gorgeous views!These comments are from a verified stay
-
8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Saint Clair Shores that stayed in July 2025Great location & hotel staff very helpful. Everything in the room worked & was clean. Definitely overpriced for the roomsThese comments are from a verified stay
-
8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Plainfield that stayed in June 2025Room with a view food at the hotel was basic the price we paid they could have made the bed every night we were thereThese comments are from a verified stay
-
8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Waldwick that stayed in July 2025BW was nice, good Breakfast.Laundry was terrible. Dried by clothes for 2 cycles and they were still wet. My husband checked the lint trap and it was packed. No air could circulate causing a fire hazard. Left word about this with the front deskThese comments are from a verified stay
