This site is restricted to reviews collected by the Mackinaw City Chamber of Tourism.
Best Western Plus Dockside Waterfront Hotel: 2728 Hotel Reviews
Best Western Plus Dockside Waterfront Hotel
![Best Western Plus Dockside Waterfront Hotel]()
114 rooms on property
Hotel Website
505 South Huron Ave
Mackinaw City, MI 49701
Toll-Free: 800-944-1615Mackinaw City, MI 49701
114 rooms on property
Hotel Website
Best Western Plus Dockside Waterfront Hotel Overview
The Best Western Dockside has earned the highest AAA rating in Mackinaw City for quality and service. We are conveniently located adjacent to Mackinac Island Ferry Service and across the street from the main shopping district.
Our luxurious lake front rooms, extravagantly decorated, overlook the beautiful Straits of Mackinac and Lake Huron. Each has a private balcony.
Lakefront Rooms with private European style balconies. Close to Mackinaw Crossings, featuring free nightly laser show, concerts, live theater. Adjacent to Mackinac Island Ferry Docks & Restaurants. High Speed Internet Access, Indoor Pool & Oversized Whirlpool. Unlimited access to new waterpark across street. Honeymoon suites with heart-shaped jacuzzis. Hair Dryers, Irons, Boards, Air Conditioning, Flat Screen Color TV with HBO. In room coffee.
Our luxurious lake front rooms, extravagantly decorated, overlook the beautiful Straits of Mackinac and Lake Huron. Each has a private balcony.
Lakefront Rooms with private European style balconies. Close to Mackinaw Crossings, featuring free nightly laser show, concerts, live theater. Adjacent to Mackinac Island Ferry Docks & Restaurants. High Speed Internet Access, Indoor Pool & Oversized Whirlpool. Unlimited access to new waterpark across street. Honeymoon suites with heart-shaped jacuzzis. Hair Dryers, Irons, Boards, Air Conditioning, Flat Screen Color TV with HBO. In room coffee.
Best Western Plus Dockside Waterfront Hotel
is rated
9.3
out of
10
based on
2728 user reviews from real surveys by real customers that actually stayed at the hotel.
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Grand Rapids that stayed in October 2022The room and view were outstanding. I loved the bed and will be reaching out to find how what kind they use. It was quiet and comfortable. Great customer service.These comments are from a verified stay
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8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Bois Blanc Island that stayed in October 2022Someone broke into my cap and bed of my truck in your parking lot overnight. The lock is broken so I had nothing in it to steal. Truck doors were locked and they did not get in it. The window and back tailgate door had been opened and just put back up in closed position but not slammed shut. I got 500 feet down road and both slammed open. I thought a car behind me had hit me. Nope. Just tailgate and window falling open. That’s never done that. It shuts tight. We had not been in there. Someone else had been!!These comments are from a verified stay
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8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Sheboygan Falls that stayed in October 2022Everything was fine. Would've been nice if there was a microwave in the room.These comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Orangeville that stayed in October 2022We stayed here for one night. Staff was friendly. Rooms were clean. Breakfast was ok.These comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Cudahy that stayed in October 2022Nice to return to the room. Great location. Helpful desk staff.These comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Lansing that stayed in October 2022We had an excellent stay. The room was clean and well maintained. The staff was friendly and helpful. The breakfast offered had a variety of options and was good. The pool was clean and well maintained. It's also so conveniently located to all the things we were doing in Mackinaw City and also to the ferry dock.These comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Sykesville that stayed in October 2022Clean rooms, quiet location, and very convenient to the dock area. Would stay here againThese comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Ypsilanti that stayed in September 2022We love staying Best Western Plus Dockside in Mackinaw City every year. The staff is so very friendly and very helpful. The rooms are always clean. Excellent!These comments are from a verified stay
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8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Shelby Township that stayed in September 2022A clean room with a pleasant staff and a nice breakfast/breakfast room.These comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Grand Blanc that stayed in September 2022Being older it was nice to have a hotel with an elevator and guest carts to haul your luggage. Fast courteous staff.These comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Lansing that stayed in June 2022My family and I go to Mackinaw yearly, but this year we were unable to make it due to prices and covid. Otherwise this is one of the best hotels, if not the best in Mackinaw City. I do recommend this hotel for the best experience.These comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Battle Creek that stayed in September 2022Very nice people, very clean.These comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Fort Wayne that stayed in September 2022It was a good stay !!! As alwaysThese comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Lennon that stayed in September 2022Nice clean room and clean pool,very good breakfast, we actually moved here after a bad experience somewhere else and were extremely satisfiedThese comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Romulus that stayed in September 2022PerfectThese comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Milwaukee that stayed in October 2022The room was clean!These comments are from a verified stay
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8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Oakville that stayed in October 2022Very pleased with this hotel. Our room was spotless, well-sized and nicely furnished/decorated. Staff at the front desk were very pleasant and helpful. Breakfast was most;y gone by the time we arrrived around 8. Coffee was weak as dishwater, rest of breakfast was good. We would definitely stay in this hotel again. Good value and good experience.These comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Harrison Township that stayed in October 2022Employees from check in to check out - outstanding Rooms and cleanliness - outstanding Purchased ferry tickets to go to the island and employee calling a shuttle - outstanding Everything about hotel was beyond my expectations!These comments are from a verified stay
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8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Hudsonville that stayed in September 2022This was our 6th stay at this Best Western. The rooms are always clean, comfortable beds, helpful front desk staff and close to Shepler's Dock if you are planning a trip to Mackinac Island.These comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Jamestown that stayed in September 2022Very nice hotel clean rooms, friendly staff, great locationThese comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Wyandotte that stayed in September 2022Quick and Easy. Great locationThese comments are from a verified stay
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8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from East Tawas that stayed in October 2022Breakfast could last a little longer. 9:00 am seems early for that to end.These comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Mercerville that stayed in September 2022Very nice,clean hotel. Staff were great! Beautiful views and nice beach.These comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Niles that stayed in September 2022Always a great place to stay!These comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Grand Rapids that stayed in August 2022Great stay.These comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Fort Wayne that stayed in September 2022Always are hotel of choice when in Mackinaw City. Friendly and attentive service Lakeview rooms are so nice looking over the beach and Lake Huron. Convenient location for walking anywhere in the city. Great place to stay.These comments are from a verified stay
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8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from White Lake that stayed in September 2022Love the room and beach front access. Pool area is comfy too. Breakfast worker was amazing keeping items stocked and room clean. Downfall is the meal provided was substandard. Breakfast sandwich lacked food-mostly bread, need variety of fruit- apples only. I will stay here again but venture out for breakfast.These comments are from a verified stay
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8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Naples that stayed in August 2022Very convenient and pleasant. Strange building though. The hot water spigot was too high for me to reach.These comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Holland that stayed in August 2022Knowledgeable and friendly staff. Check in and check out were fast and easy. The room was clean and prepared for our arrival.These comments are from a verified stay
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8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Southfield that stayed in August 2022Loved the beachfront balcony. Loved how all attractions was within walking distance. Loved the fireworks. Appreciate the complimentary breakfast. Loved the price as well.These comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Pulaski that stayed in July 2022We had a late arrival & early checkout. They had a quick in and out as we traveled through. Very friendly staff.These comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Plainwell that stayed in July 2022The room was spacious, clean, and comfortable, and all staff that we encountered were friendly and helpful. The location is perfect - walking distance to restaurants, shopping, and the ferries, and easy access to the highway to cross the bridge. We chose the BW Plus after reading other guest reviews, and we weren’t disappointed. Would definitely stay here again.These comments are from a verified stay
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8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Onsted that stayed in June 2022Room was very clean and spacious. View was greatThese comments are from a verified stay
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8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Mount Carmel that stayed in June 2022Good location, nice room and breakfast.These comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Roseville that stayed in June 2022Beautiful room and view. Very clean both days! Husband loved the breakfast sandwiches offered in the morning. Hope to be back in the fall.These comments are from a verified stay
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8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Palm Beach Gardens that stayed in June 2022Nice and convenientThese comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Randolph that stayed in June 2022Riding around the island was quite nice, the bikes were more expensive than we anticipated.These comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Cadott that stayed in June 2022I wanted a hotel that was near everything we wanted to do. This one fit our needs. I loved our room and the view of the lake! It was nice to have breakfast before starting our day. Every staff member we encountered was very friendly and ready to help us if we needed anything.These comments are from a verified stay
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8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Ann Arbor that stayed in June 2022Close to the ferry services. Friendly staff. Loud rooms, can hear everything from your neighbors.These comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from New Castle that stayed in May 2022The room was great. Lobby staff was friendly and helpful. Great stay!These comments are from a verified stay
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10 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Greenville that stayed in May 2022It was a pre-season stay but the regular shops were open and that was good. The check in hostess helped us out by saying that some of the other things we had reserved were probably not open due to the weather and season. Did not think of that. That was a big help there. But we are retired and enjoyed just staying there. The whole town is full of memories to us from other stays. Good job!!!These comments are from a verified stay
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8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Sylvania that stayed in September 2022Location is great. Rooms were clean. Always fun to visit Mackinaw City.These comments are from a verified stay
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8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from East Liverpool that stayed in August 2022The facility was clean but was outdated and in need for an upgrade to the rooms. Also the breakfast selection was unsatisfactory. The selection was very poor compared to other hotels we have stayed at that offer a complementary breakfast with a much better selection of breakfast food.These comments are from a verified stay
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8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Lansing that stayed in May 2022Very clean. Close to everything. Overall a pleasant experience.These comments are from a verified stay
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8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Clyde that stayed in August 2022Room was clean , most of the staff seemed very nice, our lock on our balcony door only worked when it felt like it I guess wasn’t worrisome as we were on the 3rd floor but should be fixed. I wish they would of kept the breakfast open longer as my husband went back for coffee & there was none I’m assuming they didn’t want to make more & the lobby was out also. Not everyone gets up early everyday either. Different variety of breakfast would of been nice then the same thing everydayThese comments are from a verified stay
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8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Seymour that stayed in August 2022The location was great! It was right at the edge of town and had a nice beach right out the door. The rooms were nice and clean. The outside exterior of the hotel needs some repairs and paint. The attendants at the front desk could have been friendlier and more accommodating.These comments are from a verified stay
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8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from White Lake that stayed in August 2022Room and the balcony was clean. Room is dated. Needed a couple maintenance repairs…nothing major…cabinet door hinge broken, sink is slow to drain…little things.These comments are from a verified stay
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8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Athens that stayed in August 2022Room was great, staff very friendly, breakfast was not great, ok, but not great. The room was a little over priced for a Friday night.These comments are from a verified stay
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8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Sterling Heights that stayed in June 2022Not enough lounges on the beach Also a lot of people not staying at the hotel using the beachThese comments are from a verified stay
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8 out of 10Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside WaterfrontHotel Customer from Tucson that stayed in June 2022Property was great.Front desk staff need training in customer relations. They were not aware of any Laundromat in the area.SADThese comments are from a verified stay
