Best Western Plus Dockside Waterfront Hotel: 2655 Hotel Reviews

We welcome your reviews. We do have some rules. This site is restricted to reviews that involve the hotel visitors’ experiences from email surveys sent to guests. We verify that the reviewer has stayed at the hotel and any details described before posting the review. Reviews from people whose hotel stays cannot be verified are not posted. We also do not post reviews that include personal attacks, defamatory language or offensive and abusive language. This site is restricted to reviews collected by the Mackinaw City Chamber of Tourism.

Mackinaw City Hotels
Best Western Plus Dockside Waterfront Hotel: Hotel Reviews

Best Western Plus Dockside Waterfront Hotel

Monday through Sunday, all day

Best Western Plus Dockside Waterfront Hotel

Traveler reviews

505 South Huron Ave
Mackinaw City, MI 49701

Toll-Free: 800-944-1615
114 rooms on property
Hotel Website

FREE Wi-Fi

FREE Indoor Waterpark

Make a Reservation

^#2
of Mackinaw City Hotels from Traveler Reviews
Wonderful!

Lakefront Rooms with private European style balconies. Close to Mackinaw Crossings, featuring free nightly laser show, concerts, live theater. Adjacent to Mackinac Island Ferry Docks & Restaurants. High Speed Internet Access, Indoor Pool & Oversized Whirlpool. Unlimited access to new waterpark across street. Honeymoon suites with heart-shaped jacuzzis. Hair Dryers, Irons, Boards, Air Conditioning, Color TV with HBO. In room coffee.

The Best Western Dockside has earned the highest AAA rating in Mackinaw City for quality and service. We are conveniently located adjacent to Mackinac Island Ferry Service and across the street from the main shopping district.

Our luxurious lake front rooms, extravagantly decorated, overlook the beautiful Straits of Mackinac and Lake Huron. Each has a private balcony.

Best Western Plus Dockside Waterfront Hotel is rated 4.6 out of 5 based on the following 2655 user reviews from real surveys by real customers that actually stayed at the hotel.

Traveler Reviews

Traveler Reviews (401-450 of 2655)

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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Kathy from Portage stayed in June 2023

I didnt like the fact that they wouldnt clean your room everyday and change out the towels. The hallways were a little dirty.

These comments are from a verified stay

6 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in June 2023

The staff is welcoming and friendly. Answered all my questions. The hot breakfast was a welcome bonus especially after co-vid. Nice beach and ecrus in walking distance.

These comments are from a verified stay

5 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in June 2023

These comments are from a verified stay

10 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in June 2023

Very clean. Staff very helpful.

These comments are from a verified stay

5 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in June 2023

Clean, well located, poor breakfast, questionable value

These comments are from a verified stay

5 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Rebecca from Poway stayed in June 2023

The employees were so nice and the rooms very clean.

These comments are from a verified stay

4 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Robert from Kalkaska stayed in June 2023

Very outdated, king bed was so soft it was uncomfortable and wasnt even able to sleep in it. The sliding screen door leading to the balcony was broken and would not stay on the track.

These comments are from a verified stay

3 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Donna from Saginaw stayed in June 2023

The staff is great. The view is great. Location is great.

These comments are from a verified stay

2 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Walter from Clio stayed in June 2023

The staff was friendly and welcoming. The room was great...love the jacuzzi room and the below level "deck".

These comments are from a verified stay

2 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Cecelia from Sterling Heights stayed in June 2023

Convenient location, friendly staff members, clean room, breakfast had a nice variety. Highly recommended!

These comments are from a verified stay

3 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Rebecca from Saint Louis stayed in June 2023

Friendly staff. Great location. The pool is large and the spa is amazing! The complimentary breakfast was fresh and stocked.

These comments are from a verified stay

3 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in June 2023

Very clean! Joshua in the breakfast room was great even when there were bus loads there he made sure items were well supplied. All of the staff was very helpful. Would definitely stay there again!

These comments are from a verified stay

1 person found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in June 2023

Very clean! Joshua in the breakfast room was great even when there were bus loads there he made sure items were well supplied. All of the staff was very helpful. Would definitely stay there again!

These comments are from a verified stay

2 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Jeff from Howell stayed in May 2023

Friendly staff. Great location. Fireworks were a bonus

These comments are from a verified stay

3 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in April 2023

Great pool and location, friendly staff

These comments are from a verified stay

2 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront John from Hustisford stayed in June 2023

Nice rm, great location.

These comments are from a verified stay

5 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Vaughn from Livonia stayed in April 2023

Staff was outstanding and the hotel was clean. The view of Lake Huron is beautiful

These comments are from a verified stay

5 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Ryan from Alma stayed in April 2023

Nice room, everything was clean. The staff was ok not the most friendly.

These comments are from a verified stay

4 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in April 2023

These comments are from a verified stay

3 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in June 2023

Great place; excellent staff and good breakfast choices.We enjoyed pool and hot tub.One suggestion-provide quality toilet paper, not thin rough paper.

These comments are from a verified stay

4 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in June 2023

Staff was great. Motel is getting dated. Great beach front.

These comments are from a verified stay

4 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in March 2023

Wonderful view, clean room, great hot tub. Exactly what we needed.

These comments are from a verified stay

2 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront David from Grand Rapids stayed in October 2022

The room and view were outstanding. I loved the bed and will be reaching out to find how what kind they use. It was quiet and comfortable. Great customer service.

These comments are from a verified stay

8 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Karen from Bois Blanc Island stayed in October 2022

Someone broke into my cap and bed of my truck in your parking lot overnight. The lock is broken so I had nothing in it to steal. Truck doors were locked and they did not get in it. The window and back tailgate door had been opened and just put back up in closed position but not slammed shut. I got 500 feet down road and both slammed open. I thought a car behind me had hit me. Nope. Just tailgate and window falling open. That’s never done that. It shuts tight. We had not been in there. Someone else had been!!

These comments are from a verified stay

4 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Patrick from Sheboygan Falls stayed in October 2022

Everything was fine. Would've been nice if there was a microwave in the room.

These comments are from a verified stay

3 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Pina from Orangeville stayed in October 2022

We stayed here for one night. Staff was friendly. Rooms were clean. Breakfast was ok.

These comments are from a verified stay

2 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Michelene from Mt Sterling stayed in June 2023

It was excellent. The provided breakfast seemed a little shy of protein options. I would have liked to have seen some scrambled eggs. Otherwise we were very pleased with the facility and the courtesy of the staff and housekeeping.

These comments are from a verified stay

4 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Lynn from Cudahy stayed in October 2022

Nice to return to the room. Great location. Helpful desk staff.

These comments are from a verified stay

4 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Jennifer from Lansing stayed in October 2022

We had an excellent stay. The room was clean and well maintained. The staff was friendly and helpful. The breakfast offered had a variety of options and was good. The pool was clean and well maintained. It's also so conveniently located to all the things we were doing in Mackinaw City and also to the ferry dock.

These comments are from a verified stay

5 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Barbara from Sykesville stayed in October 2022

Clean rooms, quiet location, and very convenient to the dock area. Would stay here again

These comments are from a verified stay

4 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Dawn from Ypsilanti stayed in September 2022

We love staying Best Western Plus Dockside in Mackinaw City every year. The staff is so very friendly and very helpful. The rooms are always clean. Excellent!

These comments are from a verified stay

2 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront George from Shelby Township stayed in September 2022

A clean room with a pleasant staff and a nice breakfast/breakfast room.

These comments are from a verified stay

3 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Michael from Grand Blanc stayed in September 2022

Being older it was nice to have a hotel with an elevator and guest carts to haul your luggage. Fast courteous staff.

These comments are from a verified stay

6 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Marielle from Delhi stayed in May 2023

Handicap access is limited. The balcony view was very enjoyable and perfect to enjoy the sunrise. Service in the breakfast room was above the usual set up. The gentleman working there provided additional service and was very polite.

These comments are from a verified stay

4 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Tammy from Lansing stayed in June 2022

My family and I go to Mackinaw yearly, but this year we were unable to make it due to prices and covid. Otherwise this is one of the best hotels, if not the best in Mackinaw City. I do recommend this hotel for the best experience.

These comments are from a verified stay

5 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront David from Indianapolis stayed in May 2023

Great location and view, friendly staff, clean room!

These comments are from a verified stay

3 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Deborah from Chesterfield stayed in May 2023

Our room was clean. Hotel could use some updating though. Bed was too soft for me

These comments are from a verified stay

2 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Abigail from Ellensburg stayed in April 2023

Clean. Good amenities. Slightly noisy when the room overhead was occupied.

These comments are from a verified stay

3 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Melvin from Battle Creek stayed in September 2022

Very nice people, very clean.

These comments are from a verified stay

3 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Ronald from Fort Wayne stayed in September 2022

It was a good stay !!! As always

These comments are from a verified stay

5 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Darik from Lennon stayed in September 2022

Nice clean room and clean pool,very good breakfast, we actually moved here after a bad experience somewhere else and were extremely satisfied

These comments are from a verified stay

5 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Deborah from Romulus stayed in September 2022

Perfect

These comments are from a verified stay

4 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Beatrice from Milwaukee stayed in October 2022

The room was clean!

These comments are from a verified stay

6 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Kathleen from Oakville stayed in October 2022

Very pleased with this hotel. Our room was spotless, well-sized and nicely furnished/decorated. Staff at the front desk were very pleasant and helpful. Breakfast was most;y gone by the time we arrrived around 8. Coffee was weak as dishwater, rest of breakfast was good. We would definitely stay in this hotel again. Good value and good experience.

These comments are from a verified stay

4 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Linda R from Harrison Township stayed in October 2022

Employees from check in to check out - outstanding Rooms and cleanliness - outstanding Purchased ferry tickets to go to the island and employee calling a shuttle - outstanding Everything about hotel was beyond my expectations!

These comments are from a verified stay

6 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Janice from Hudsonville stayed in September 2022

This was our 6th stay at this Best Western. The rooms are always clean, comfortable beds, helpful front desk staff and close to Shepler's Dock if you are planning a trip to Mackinac Island.

These comments are from a verified stay

4 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Dennis from Jamestown stayed in September 2022

Very nice hotel clean rooms, friendly staff, great location

These comments are from a verified stay

5 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Erica from Wyandotte stayed in September 2022

Quick and Easy. Great location

These comments are from a verified stay

5 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Karen from East Tawas stayed in October 2022

Breakfast could last a little longer. 9:00 am seems early for that to end.

These comments are from a verified stay

3 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Eileen from Mercerville stayed in September 2022

Very nice,clean hotel. Staff were great! Beautiful views and nice beach.

These comments are from a verified stay

5 people found this helpful. Did you find this helpful?
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