Best Western Plus Dockside Waterfront Hotel: 2655 Hotel Reviews

We welcome your reviews. We do have some rules. This site is restricted to reviews that involve the hotel visitors’ experiences from email surveys sent to guests. We verify that the reviewer has stayed at the hotel and any details described before posting the review. Reviews from people whose hotel stays cannot be verified are not posted. We also do not post reviews that include personal attacks, defamatory language or offensive and abusive language. This site is restricted to reviews collected by the Mackinaw City Chamber of Tourism.

Mackinaw City Hotels
Best Western Plus Dockside Waterfront Hotel: Hotel Reviews

Best Western Plus Dockside Waterfront Hotel

Monday through Sunday, all day

Best Western Plus Dockside Waterfront Hotel

Traveler reviews

505 South Huron Ave
Mackinaw City, MI 49701

Toll-Free: 800-944-1615
114 rooms on property
Hotel Website

FREE Wi-Fi

FREE Indoor Waterpark

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^#2
of Mackinaw City Hotels from Traveler Reviews
Wonderful!

Lakefront Rooms with private European style balconies. Close to Mackinaw Crossings, featuring free nightly laser show, concerts, live theater. Adjacent to Mackinac Island Ferry Docks & Restaurants. High Speed Internet Access, Indoor Pool & Oversized Whirlpool. Unlimited access to new waterpark across street. Honeymoon suites with heart-shaped jacuzzis. Hair Dryers, Irons, Boards, Air Conditioning, Color TV with HBO. In room coffee.

The Best Western Dockside has earned the highest AAA rating in Mackinaw City for quality and service. We are conveniently located adjacent to Mackinac Island Ferry Service and across the street from the main shopping district.

Our luxurious lake front rooms, extravagantly decorated, overlook the beautiful Straits of Mackinac and Lake Huron. Each has a private balcony.

Best Western Plus Dockside Waterfront Hotel is rated 4.6 out of 5 based on the following 2655 user reviews from real surveys by real customers that actually stayed at the hotel.

Traveler Reviews

Traveler Reviews (551-600 of 2655)

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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Jennifer from Weston stayed in June 2021

It was a nice enough hotel. A bit dated, but clean. Friendly & helpful staff.

These comments are from a verified stay

7 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Cheryl from Lansing stayed in June 2021

The ladies at the front desk were exceptionally helpful and very nice.

These comments are from a verified stay

5 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront David from Portage stayed in June 2021

We enjoyed our stay. Room was clean and updated. Staff were very friendly & helpful when we experienced cable issues 2 of our three days stay as well as internet issues. They also replaced our nonfunctioning refrigerator on the first day.

These comments are from a verified stay

6 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Linda from Sturgis stayed in June 2021

The room was clean and the maid did a great job keeping it that way. Enjoyed our stay. Did miss the breakfast room. Hope it can come back soon.

These comments are from a verified stay

5 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Robbin from Alexandria stayed in June 2021

Nice place clean

These comments are from a verified stay

5 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Patricia from Forestville stayed in June 2021

Older hotel! Nice location! Needs updating in rooms to be be more clean and airy.

These comments are from a verified stay

6 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Debra from Westland stayed in June 2021

Staff was courteous, rooms were clean and comfortable. Thank you for a great weekend, we will be back next year

These comments are from a verified stay

7 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Donna from Saginaw stayed in June 2021

Very nice stay. Love the city and the island.

These comments are from a verified stay

2 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Jennifer from Lansing stayed in June 2021

Great stay. Room was clean and well maintained. My kids loved the pool, which was also clean and well maintained. Staff was all very friendly and helpful.

These comments are from a verified stay

2 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Linda from Huntington stayed in June 2021

Professional. Safe. Covid safe. Welcoming. Ideal location. Loved it. Stayed 3 nights

These comments are from a verified stay

6 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Joe from Oconomowoc stayed in May 2021

Nice location, secure and clean.

These comments are from a verified stay

7 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Jean from Cincinnati stayed in May 2021

Had a great time.Hotel was great.Town could use a Wendy’s,Mickey D or Chic-Filet.We did find one in St.Ignace.Loved the falls and the bears and park and zip line south of town.Loved the miniature golf course.We will be back very soon.

These comments are from a verified stay

5 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Carol from Brooklyn Park stayed in June 2021

NIce place, good room and amenities Did not like the mayflies that surrounded the room, but not the hotels fault. View was great and the ladies at the front desk were very helpful and friendly.

These comments are from a verified stay

2 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Larry from Lorain stayed in June 2021

Checking in and out was was easy, all staff were courteous and friendly especially in helping us with the slid key to enter our room. We were disappointed that the the full breakfast on the upper floor was not available (but we understand why). The grab and go bags were ok - a bottle of juice would have been a plus. A housekeeping staff person knocked on our door at 8:30pm apologizing that she was not able to have our room straighten earlier in the day and would we like her to take care of the room now. We told her no that's ok since we're leaving in the morning. We did notice throughout the day how busy and over worked they seemed to be. I would still recommend Best Western Dockside.

These comments are from a verified stay

10 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Gibowski from Saginaw stayed in June 2021

A nice clean hotel with friendly staff.. I wish the hotels in Mackinaw City would bring back the buffets, here in Saginaw the buffets are open and we're back to normal.

These comments are from a verified stay

5 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Andrea from Onsted stayed in June 2021

Very nice room. Bathroom a little small. Nice balcony looking on the water.

These comments are from a verified stay

4 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Ashley from Fort Wayne stayed in June 2021

Great customer service, clean rooms and easy access to room and restaurants. Everytime we come to Mackinaw, we make sure to book with Best Western. The great staff helps us look forward to returning each visit.

These comments are from a verified stay

9 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront David from Gibsonburg stayed in June 2021

Clean, really nice people working there, have stayed there every year for years, but no breakfast, will check out cheaper hotels for later this year.

These comments are from a verified stay

4 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Susan from Owosso stayed in May 2021

We felt very welcome at the Best Western Dockside. A very nice, friendly group of individuals working for them.

These comments are from a verified stay

9 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Dale from Auburn stayed in May 2021

Very pleased with our experience from start to finish. Staff outstanding service. Genuinely concerned about your visit. Room was clean and updated. Great job BW Dockside staff. I can highly recommend your hotel to all. KEEP IT UP STAFF!!!! Thank you and WELL DONE!!! D.C.

These comments are from a verified stay

7 people found this helpful. Did you find this helpful?
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3 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Jon from St Clair Shores stayed in May 2021

The reason for the 3 star review is, for me, the main purpose of a hotel stay is a place to sleep. The bed was so hard it was like sleeping on the floor, otherwise the hotel was fine

These comments are from a verified stay

6 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Manuel from Weston stayed in May 2021

Hotel was as pictured and met our expectations.

These comments are from a verified stay

7 people found this helpful. Did you find this helpful?
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3 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Heather from Taylor stayed in May 2021

Room was mostly clean, a couple hiccups, nothing nasty. The pool was over chlorinated, it bleached our swimsuits. The site bragged a hot breakfast but in reality only offered a grab n go. Of which every single day was an apple, muffin, water, nut bar and either an apple sauce or yogurt. Not the hotels fault but the flies/bugs were running rampant and MANY crept into our room. Unsettling. All in all, I think if I return.. it won't be to this hotel. Maybe the Hamilton, which is actually right by the ferry anyway.

These comments are from a verified stay

8 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Leslie from Adrian stayed in May 2021

I reserved a beachfront balcony room, we ended up in basement room with patio that we could not use because the seagulls were all over it. The room was big, very clean and staff was very nice. I didn't say anything about being disappointed so it was my fault we didn't get what we we expected.

These comments are from a verified stay

4 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Geordelle from Ann Arbor stayed in May 2021

Good location, clean, room was spacious.

These comments are from a verified stay

5 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Kari from Charlotte stayed in May 2021

Staff helpful and friendly. Rooms were clean and comfortable and the view can't be beat.

These comments are from a verified stay

6 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Lois from Lowell stayed in May 2021

Very nice ,but did miss the breakfast but understand !

These comments are from a verified stay

5 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Chester from Lake City stayed in May 2021

Room was clean, i was too close to the pool kind of noisy at night. Someone had their tv on all night.

These comments are from a verified stay

3 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Michael from Hanover stayed in May 2021

The check-in and check-out process was very easy. The room was very clean and the hotel location was perfect. The only negative was the comfort of the mattress. Overall, it was a pleasant experience for our first visit to Mackinaw City.

These comments are from a verified stay

4 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Rhonda from Greenville stayed in May 2021

Loved the balcony on the beach/lake and good location.

These comments are from a verified stay

5 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Cheryl from Jenison stayed in April 2021

Room was clean with plenty of towels. Noisy people nearby the first night of our stau.

These comments are from a verified stay

4 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Grace from Hillsdale stayed in April 2021

Very nice - friendly staff

These comments are from a verified stay

3 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Julie from Mason stayed in May 2021

I gave my sister as a gift a stay at The Best Western Plus Dockside Waterfront, and they were awesome and had a great time and a wonderful stay!!! Thank you

These comments are from a verified stay

4 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Anthony from Swartz Creek stayed in April 2021

The room was clean, but bath tub dated and warn. The staff was pleasant and helpful. Would stay again.

These comments are from a verified stay

7 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront William from Shelbyville stayed in April 2021

Room was clean and great service

These comments are from a verified stay

6 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Andrea from Swartz Creek stayed in April 2021

The Jacuzzi suite right on the beach was outstanding. The staff worked hard to help us if we needed anything. The tub was epic. We had an awesome trip and I've already recommended this property to others.

These comments are from a verified stay

6 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Michael from Waterford stayed in March 2021

Room was clean and quiet. Although we got tired of smelling pot when we walked down the hallway.

These comments are from a verified stay

9 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Jesse from Flint stayed in February 2021

It was a good stay.

These comments are from a verified stay

4 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Michael from Washington stayed in October 2020

The room was very clean and well stocked. Front desk employees were very accommodating. Due to COVID-19, we only asked for housekeeping once during our 4 night stay. The house keeper did not restock room very well. We had to get wash clothes, soap and coffee cups from the front desk.

These comments are from a verified stay

11 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Sandy from Waterford stayed in October 2020

Friendly staff at check in. Staff was helpful on their recommendations of places to dine. Housekeeping was doing very good job. In these times of Covid 19 everyone was masked and if guests forgot they were quickly reminded to mask up.

These comments are from a verified stay

9 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Ginger from Newaygo stayed in October 2020

Everything was great

These comments are from a verified stay

10 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Jeffrey from Womelsdorf stayed in October 2020

Front desk could have been more courteous and friendly.

These comments are from a verified stay

10 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Nancy from Livonia stayed in October 2020

The rooms were clean and roomy. It was a perfect location to the downtown area.

These comments are from a verified stay

10 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Michael from Waterville stayed in October 2020

Staff is always very friendly and helpful. Facility is clean. Facility is also very conveniently located to everything you need in the city.

These comments are from a verified stay

12 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Zachary from Lewis Center stayed in September 2020

Very clean, great location and friendly service!

These comments are from a verified stay

10 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Karen from Chippewa Falls stayed in September 2020

Room was very comfortable. Close to the ferry and restaurants. We could walk to get around.

These comments are from a verified stay

12 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Joann from Topinabee stayed in September 2020

The room was fine. The person checking me in, at the front desk, made me feel that I was causing him an inconvenience. Very unfriendly. Not a fan of this kind of service.

These comments are from a verified stay

13 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Robert from Twining stayed in September 2020

Room was clean and stay was excellent!

These comments are from a verified stay

9 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Michele from Oxford stayed in September 2020

Everything was beautiful! The clerks were helpful, friendly, our stay was enjoyable!

These comments are from a verified stay

15 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Paul from Owosso stayed in September 2020

Good stay except for problems with the non functioning heating / air conditioning unit

These comments are from a verified stay

11 people found this helpful. Did you find this helpful?
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