Best Western Plus Dockside Waterfront Hotel: 2655 Hotel Reviews

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Mackinaw City Hotels
Best Western Plus Dockside Waterfront Hotel: Hotel Reviews

Best Western Plus Dockside Waterfront Hotel

Monday through Sunday, all day

Best Western Plus Dockside Waterfront Hotel

Traveler reviews

505 South Huron Ave
Mackinaw City, MI 49701

Toll-Free: 800-944-1615
114 rooms on property
Hotel Website

FREE Wi-Fi

FREE Indoor Waterpark

Make a Reservation

^#2
of Mackinaw City Hotels from Traveler Reviews
Wonderful!

Lakefront Rooms with private European style balconies. Close to Mackinaw Crossings, featuring free nightly laser show, concerts, live theater. Adjacent to Mackinac Island Ferry Docks & Restaurants. High Speed Internet Access, Indoor Pool & Oversized Whirlpool. Unlimited access to new waterpark across street. Honeymoon suites with heart-shaped jacuzzis. Hair Dryers, Irons, Boards, Air Conditioning, Color TV with HBO. In room coffee.

The Best Western Dockside has earned the highest AAA rating in Mackinaw City for quality and service. We are conveniently located adjacent to Mackinac Island Ferry Service and across the street from the main shopping district.

Our luxurious lake front rooms, extravagantly decorated, overlook the beautiful Straits of Mackinac and Lake Huron. Each has a private balcony.

Best Western Plus Dockside Waterfront Hotel is rated 4.6 out of 5 based on the following 2655 user reviews from real surveys by real customers that actually stayed at the hotel.

Traveler Reviews

Traveler Reviews (601-650 of 2655)

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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Harry from Little Rock stayed in September 2020

Grab and go breakfast was disappointing. Housekeeping staff was very friendly. Didn't like they came in room during COVID though. Most places we have stayed, they stay out while you are there unless you ask. Our room was great.

These comments are from a verified stay

13 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Diana from Independence stayed in September 2020

Nice place and it was clean

These comments are from a verified stay

13 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Nancy from Ft Jennings stayed in September 2020

Clean and nice

These comments are from a verified stay

10 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Robert from Caseville stayed in September 2020

The room was clean and the staff were pleasant and made us feel welcome. We will stay there again. Thanks

These comments are from a verified stay

10 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Randy from Atlanta stayed in September 2020

Room was clean and great view fair price

These comments are from a verified stay

12 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront David from Dunedin stayed in September 2020

Hotel was clean and pretty quiet. Front desk staff is always kind, helpful and smiling. We've stayed at other hotels in town, but found out quickly that this one is the nicest.

These comments are from a verified stay

13 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Diane from Anderson stayed in September 2020

I would of gave more stars but we only got clean towels and didn’t get any of the shampoo soap etc. e had 3 people and was there 5 nights and the little bottles only lasted one night for us and they never brought us down any more. Loved the room was right on the beach front was very peaceful and calm.

These comments are from a verified stay

8 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Patrick from Flint stayed in September 2020

First stay at this property and my family and I were very impressed with the property and staff. Well done!

These comments are from a verified stay

14 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Peggy from Indianapolis stayed in September 2020

Rooms were clean and customer service was great. Th only thing was we were on the lake with a balcony with walls up on each side, could not see the whole lake and the balcony was small

These comments are from a verified stay

13 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Michael from Brighton stayed in September 2020

Seemed Clean, Pool, and hot tub were nice.

These comments are from a verified stay

10 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Jessica from Clinton Township stayed in August 2020

Everything was great

These comments are from a verified stay

13 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Christine from Toledo stayed in August 2020

Rooms were spacious and clean. Hotel staff was friendly and professional.

These comments are from a verified stay

8 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Thomas from Columbus stayed in August 2020

Clean as I expect from Best Western. Great location. Didn't use hot tub or pool since we only had 1 night with any rain. Check in / out was normal other than masks demanded by governor. Housecleaning people would speak back when greeted or thanked. Would do it again. Thanks

These comments are from a verified stay

11 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Gary from Tecumseh stayed in August 2020

Rooms were clean, staff was courteous.

These comments are from a verified stay

12 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Judith from Waterford stayed in August 2020

The room was very clean as were the grounds. The view of the lake was great especially to view the fireworks. The staff was pleasant and hopeful.

These comments are from a verified stay

16 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Beth from Lake Isabella stayed in August 2020

Great location! Clean well appointed rooms. Staff very friendly.

These comments are from a verified stay

18 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront John And Angela from Madison stayed in August 2020

Very nice clean rooms. Hotel staff very friendly and helpful. Love the location of the hotel.

These comments are from a verified stay

19 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Gail from Macomb stayed in August 2020

The hotel called me in the morning to verify my stay. They asked an approx time I would be arriving. When I arrived my room was ready. Everything in the room was clean & in working order. I would definitely recommend staying at the Best Western. The water view room was perfect!

These comments are from a verified stay

16 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Nicholas from Chicago stayed in August 2020

Great hotel

These comments are from a verified stay

19 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Marty from Van Buren Twp stayed in August 2020

We have stayed at this Best Western hotel a couple of times when we’re visiting Mackinaw City. It’s very clean, staff is very friendly and the location is right on the water.

These comments are from a verified stay

18 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Elizabeth from Flushing stayed in July 2020

As much as I paid for this hotel, I think they should have paid for our breakfast or gave us a bit off the room. Because of Covid, we had to go across the street to a restaurant that was buy one get one 1/2 off. I was very disappointed with the breakfast. The hotel was nice but the ceiling fan made clicking noises and the fridge was turned up all the way so all our food froze. We were on the 4th floor and I only found one elevator and it was a bit of a walk.

These comments are from a verified stay

20 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Loretta from ROCHESTER stayed in September 2016

Hotel room was updated and clean. Staff was friendly. I've stayed at a few other hotels in this location and this was the nicest one on the lake.

These comments are from a verified stay

16 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Kelly from Brown City stayed in July 2020

Always enjoy our stays at this hotel. Very clean and well kept. Views are amazing!

These comments are from a verified stay

15 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Anne from Livonia stayed in July 2020

It was clean and very nice but it didn’t have breakfast

These comments are from a verified stay

10 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Chastity from Britton stayed in July 2020

My family and I stay at this hotel EVERY year. The rooms are right on Lake Michigan, beautiful, clean, comfortable and close to the crossings and ferry. My only request would be to have a microwave in our room. We had lots of leftovers from the local delicious restaurants, but didn't eat them because there was no way to heat them up. This is the ONLY hotel we will ever stay at in Mackinaw City!

These comments are from a verified stay

24 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Gary from Ashley stayed in June 2020

The hotel was clean and staff friendly for the most part. The girl at the front desk seemed a little nonchalant about helping us. Checking in was good and she was friendly. Only checked us in. Didn't want to process our package we bought. We bought the Family Fun Package. Told us to come back later. We did and she didn't want to help us and passed us off to another gentleman. He was great. However - no explanation of how the package worked. Just handed us the paper with the "tickets" on it. The paper looks like it is tickets. However, after standing in line for the ferry for 30 minutes we were told it wasn't a ticket only a voucher for a ticket so we had to go stand in line for 20 minutes to get tickets then again for 30 minutes for the ferry. We missed the ferry we wanted and had to wait almost an hour!!!! They need to let you know that that is what you have to do. It was not worth the small savings for all of the frustration it caused.

These comments are from a verified stay

21 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Jamie from Shelby Township stayed in July 2020

Enjoyed our stay

These comments are from a verified stay

16 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Julie from Saginaw stayed in June 2020

It was good, but no breakfast was provided, which was a bummer.

These comments are from a verified stay

17 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Mark from New Baltimore stayed in June 2020

Is was a very nice Hotel. Large rooms for the family. Warm and inviting.

These comments are from a verified stay

22 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Jodi from Richmond stayed in June 2020

Our stay was nice, everything was clean. We missed not having the breakfast option.

These comments are from a verified stay

22 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Merijo from Coleman stayed in June 2020

I give them high marks because they where very understanding when we cancelled

These comments are from a verified stay

24 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Chastity from Britton stayed in June 2020

This is the best beachfront hotel in Mackinaw. It's on the beach and closest to the Crossings. The room is clean and recently updated. My only concern is that the front desk staff are not pleasant. They do not make eye contact or smile. However they do their job well, so I guess that's a positive. I will stay here again, as I have for the past 10 years.

These comments are from a verified stay

32 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Laure from Parma stayed in March 2020

Clean room and friendly staff. Breakfast was great!

These comments are from a verified stay

19 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Jennifer from Lansing stayed in October 2019

This is our favorite hotel in northern Michigan. The facility is always clean and well maintained. The staff members are always friendly and helpful. The breakfast is delicious and has a large selection. Highly recommended!

These comments are from a verified stay

55 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Janice from Hudsonville stayed in October 2019

Great breakfast bar, clean, comfortable rooms, friendly staff members.

These comments are from a verified stay

51 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Jennifer from Lansing stayed in October 2019

We had an excellent stay at the Bestwestern Plus Dockside. The staff were all very friendly. The rooms were clean and well maintained. The breakfast was hot and had a wide selection for everyone in our group.

These comments are from a verified stay

46 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Karen from Rockford stayed in October 2019

The room was very clean. That is my biggest concern. The breakfast was good.

These comments are from a verified stay

40 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Richard from Macomb stayed in October 2019

Friendly staff. Very helpful suggesting which ferry to take. Quick check-in and check out . Very nice rooms...clean. Will stay there again.

These comments are from a verified stay

35 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Myrna from Sarnia stayed in October 2019

Room was clean, Breakfast very good. Very accommodating front desk personnel. Would recommend for future stays.

These comments are from a verified stay

45 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Kim from Devlin stayed in October 2019

Excellent location and breakfast.

These comments are from a verified stay

36 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Brian from Mt Pleasant stayed in October 2019

We love Best Western Dockside. We stay there every year!!

These comments are from a verified stay

47 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Patricia from Hazel Park stayed in October 2019

Nice clean room with a beautiful view from the balcony. Stayed 2 nights and enjoyed it. Great location.

These comments are from a verified stay

33 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Mary from Three Rivers stayed in October 2019

The hotel is very nice and the staff was very helpful. Nice rooms. It is a bit of a walk to the breakfast area, but well worth it.

These comments are from a verified stay

35 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Virginia from Davison stayed in October 2019

Clean room ready upon arrival, long way to breakfast but good food, pleasant staff

These comments are from a verified stay

37 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Wendell from Newaygo stayed in October 2019

Clean rooms and friendly staff!

These comments are from a verified stay

33 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Rev Timothy from Chesaning stayed in October 2019

I will give a 5 because the moment we walked in the staff behind the desk had a glowing smile on her face..

These comments are from a verified stay

36 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Terri from Grand Blanc stayed in October 2019

Clean updated rooms

These comments are from a verified stay

33 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Jan from Lowell stayed in October 2019

Very beautifuk place, your city wad very easy to get aroud in, every one so so friendly, cant wait to cone again next fall.

These comments are from a verified stay

27 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Lester from Hudsonville stayed in October 2019

Nice clean rooms. Very good breakfast. Courteous workers.

These comments are from a verified stay

33 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Sharon from Jonesvillee stayed in October 2019

The room was clean and comfortable with a beautiful view

These comments are from a verified stay

33 people found this helpful. Did you find this helpful?
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