Best Western Plus Dockside Waterfront Hotel: 2655 Hotel Reviews

We welcome your reviews. We do have some rules. This site is restricted to reviews that involve the hotel visitors’ experiences from email surveys sent to guests. We verify that the reviewer has stayed at the hotel and any details described before posting the review. Reviews from people whose hotel stays cannot be verified are not posted. We also do not post reviews that include personal attacks, defamatory language or offensive and abusive language. This site is restricted to reviews collected by the Mackinaw City Chamber of Tourism.

Mackinaw City Hotels
Best Western Plus Dockside Waterfront Hotel: Hotel Reviews

Best Western Plus Dockside Waterfront Hotel

Monday through Sunday, all day

Best Western Plus Dockside Waterfront Hotel

Traveler reviews

505 South Huron Ave
Mackinaw City, MI 49701

Toll-Free: 800-944-1615
114 rooms on property
Hotel Website

FREE Wi-Fi

FREE Indoor Waterpark

Make a Reservation

^#2
of Mackinaw City Hotels from Traveler Reviews
Wonderful!

Lakefront Rooms with private European style balconies. Close to Mackinaw Crossings, featuring free nightly laser show, concerts, live theater. Adjacent to Mackinac Island Ferry Docks & Restaurants. High Speed Internet Access, Indoor Pool & Oversized Whirlpool. Unlimited access to new waterpark across street. Honeymoon suites with heart-shaped jacuzzis. Hair Dryers, Irons, Boards, Air Conditioning, Color TV with HBO. In room coffee.

The Best Western Dockside has earned the highest AAA rating in Mackinaw City for quality and service. We are conveniently located adjacent to Mackinac Island Ferry Service and across the street from the main shopping district.

Our luxurious lake front rooms, extravagantly decorated, overlook the beautiful Straits of Mackinac and Lake Huron. Each has a private balcony.

Best Western Plus Dockside Waterfront Hotel is rated 4.6 out of 5 based on the following 2655 user reviews from real surveys by real customers that actually stayed at the hotel.

Traveler Reviews

Traveler Reviews (651-700 of 2655)

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Donald from Chatham stayed in October 2019

The room was clean, the breakfast was great and the price was incredible.

These comments are from a verified stay

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Michael from Dansville stayed in November 2019

Between the time I made my reservation and my actual stay, a 5 day period, the Best Western Dockside closed for the season. My reservation was transferred and upgraded to the Hamilton Inn Select. All around experience at the Hamilton Inn Select -- EXCELLENT!

These comments are from a verified stay

39 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Larry from Lebanon stayed in September 2019

Excellent in all respects....breakfast, room, parking, quietness, convenience to ferry boats, convenience to restaurants, staff friendliness.

These comments are from a verified stay

47 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Debra from Madison stayed in September 2019

Great location. Very nice. Loved being able to see the lake from our room. Staff was very friendly.

These comments are from a verified stay

43 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Russ from Novi stayed in September 2019

Room was clean. Staff was friendly. Breakfast included.... Bonus!

These comments are from a verified stay

49 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Tracy from Lockport stayed in September 2019

Very clean rooms & hotel. Breakfast was good & staff very friendly and helpful. Would stay again.

These comments are from a verified stay

35 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Dennis from Macomb stayed in September 2019

Staff is courteous and helpful. Very patient while multitasking to meet the needs of many guests at the same time. Room was clean. A nice shower and excellent breakfast. Location very convenient to every thing.

These comments are from a verified stay

47 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Craig from Sheffield Lake stayed in September 2019

We were very pleased with the Best Western Plus Dockside. We had a lake view suite which was very nice and roomy. Overall the hotel was clean and well kept. We would absolutely stay here again.

These comments are from a verified stay

41 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront John from Muskegon stayed in September 2019

Although both keys to the room were bent, they did work fine. Everything in and about the room functioned the way it was supposed to, and the room was clean and very comfortable. The breakfast was outstanding.

These comments are from a verified stay

38 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Brent from Victoria Harbour stayed in September 2019

A very clean hotel, friendly staff, rooms have been updated nicely, nice breakfast buffet

These comments are from a verified stay

35 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Maurice from Severn stayed in September 2019

Our stay at the Best Western was good. The hotel is a little older but it is well maintained. The room we had was very clean and welcoming. Everything went well from the arrangements standpoint. The staff at the hotel were friendly and helpful

These comments are from a verified stay

36 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Vivian from Commerce stayed in September 2019

The staff was great and helpful. The price was great Great place to stay.

These comments are from a verified stay

31 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Tamra from Fowler stayed in September 2019

The rooms were very clean and comfy. Breakfast was so so. Waterview was lovely. Staff was not very welcoming but we had a wonderful time!

These comments are from a verified stay

34 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Ann from Ypsilanti stayed in September 2019

The staff was very friendly and helpful, the room was very clean and pleasant with a lovely lake view, tasty breakfast...what more could you ask for?

These comments are from a verified stay

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Kathy from Mounds View stayed in September 2019

We had a great room with a balcony overlooking the water. Only problem was a neighbor who used the balcony as his smoking area so it meant we couldn't leave our door open as much as we would have liked. Breakfast was well stocked and had good variety. At times it was hard to find a table to sit at, but we shared a table and met some new people. Pool and hot tub were clean and so comfortable. Loved being able to use that. Weather wasn't the best, but when the skies allowed we used the beach. Staff was friendly and provided all we needed. Received a tip on buying our trip to the island directly at Sheplers so we could receive a veteran discount. Would definitely stay there again.

These comments are from a verified stay

33 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront John from Orland Park stayed in September 2019

Lakeside View was very nice. Room was clean and breakfast very good.

These comments are from a verified stay

51 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Jack from Mishawaka stayed in September 2019

Everything was top notch. Breakfast was much much improved. No complaints. Actually we are planning our next stay at Best Western right now. Can’t wait to return.

These comments are from a verified stay

34 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Thomas from Appleton stayed in September 2019

We were there only one night and the desk clerk was helpful with reservations for the ferry and the breakfast was filling.

These comments are from a verified stay

39 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Sandra from Mount Olive stayed in September 2019

I have booked thru you once before for this hotel and we had a terrible room on the first floor this time we had 2 rooms and we wanted to be next to each other they did not have 2 rooms together so they gave us a suite for the same price the rooms were very nice we enjoyed them since the weather was so bad rain we did get to the island would book thru u again for this hotel

These comments are from a verified stay

38 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Penny from Royal Oak stayed in September 2019

It was very enjoyable. We had a lakeside view which was fantastic.

These comments are from a verified stay

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Martha from Lambertville stayed in September 2019

Room was very clean and spacious... plenty of towels were provideds which was nice..the beach was really clean (no weeds/grass or debris). Very happy with our overnight stay. The staff was great and The coffee in the lobby was very good too. The only thing that would have made it better is if they provided flavored creamer as a option (always a nice bonus for me as I prefer flavored options... but that's not a deal breaker for me 😁)..overall very Happy with this hotel and would recommend it for sure

These comments are from a verified stay

45 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Thomas from Grand Rapids stayed in September 2019

Excellent location. Shuttle service to the Ferry. Very helpful staff. Nice Pool with hot tub! Beach front property!

These comments are from a verified stay

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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Grace from Hillsdale stayed in September 2019

Very clean rooms, friendly staff, ample parking.

These comments are from a verified stay

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Patricia from Palatine stayed in September 2019

The room was clean and very large. It felt like a studio apartment rather than a motel room. We had a small deck outside that faced the lake. It was great. I only wished that it were warmer when we visited so we could enjoy it a little more. It was great. The ladies at the front desk were extremely helpful in providing information about the ferry to the island and restaurants in the city. They were great! Thank you to all!

These comments are from a verified stay

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Cathleen from Palos Heights stayed in September 2019

Room was nice, staff were friendly and helpful and breakfast was appreciated.

These comments are from a verified stay

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Art from Macomb stayed in August 2019

Excellent set up and loved that breakfast was included!

These comments are from a verified stay

36 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Michael from Sterling Heights stayed in August 2019

Pleasant staff, clean rooms, great breakfast. Within walking distance to food, drinks, and ferries. Could use some exterior updates and some reconfiguration of the parking spots. Very tight parking for full size trucks and SUV's.

These comments are from a verified stay

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Patricia from Wyandotte stayed in August 2019

Very clean Friendly helpful staff Facility was kept up real well

These comments are from a verified stay

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Dale from Reed City stayed in August 2019

Beautiful views, friendly staff and clean room.

These comments are from a verified stay

46 people found this helpful. Did you find this helpful?
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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Laura from Fowler stayed in August 2019

The staff was pleasant and the room was clean. The breakfast bar was awesome. We needed some help from maintenance and they seemed to have disappeared. But the front desk staff helped us and was very apologetic. I would say the hotels in the area are starting to show their age. For the prices they charge, they could spend some money on updates.

These comments are from a verified stay

47 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Heather from Bay City stayed in September 2019

We have stayed at Best Western Dockside many times of the past several years. The rooms are always clean and neat. Any problems are always addressed promptly, and the desk staff are the best!

These comments are from a verified stay

36 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Terrance from Greenwood stayed in September 2019

Best Western Plus was vary clean and comfortable. Breakfast was good but the same every day. We enjoyed our stay and the city.

These comments are from a verified stay

43 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Brandi from Saginaw stayed in August 2019

Great staff always willing to go the extra mile for consumers. Clean rooms and facility all around. Look forward to next years stay.

These comments are from a verified stay

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Sue from Waldron stayed in August 2019

Friendly and accommodating staff. Nice room.

These comments are from a verified stay

39 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Erin from Royal Oak stayed in August 2019

Very quiet and peaceful location off the water. Walking distance to ferry docks, shopping, and restaurants. Clean rooms. No complaints and i recommend

These comments are from a verified stay

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Lacy from Leslie stayed in August 2019

Check in/check out staff were very friendly, efficient, and helpful. The breakfast buffet was fabulous! We will definitely stay again!

These comments are from a verified stay

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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Pamela from Grand Rapids stayed in August 2019

We've stayed at this hotel in the past and we had the same good service each time. Would recommend this to anyone.

These comments are from a verified stay

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Ashlie from Kawkawlin stayed in August 2019

Nice rooms. Nice location right in the heart of everything. We were able to walk everywhere we wanted to go

These comments are from a verified stay

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Daniel from Franklin stayed in August 2019

Room was clean and enough towels and toilet paper. Balcony was nice. There was adequate lighting in the room.Ice machine was close to room. Breakfast offerings were good but too much cool air blowing in the eating area. It cooled off the food.

These comments are from a verified stay

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Bonnie from Woodhaven stayed in August 2019

Lovely location facing the beach with a balcony, perfect to watch a sunrise. Front desk ladies were great !

These comments are from a verified stay

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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Adam from Auburn stayed in July 2019

Spacious and quiet room. Matress needed to be replaced badly. The breakfast sausage was burnt and hard. Not as good of a place to stay as it was in the past.

These comments are from a verified stay

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Sigrid from Los Angeles stayed in July 2019

We stayed there by accident, but loved the hotel & the area! On the internet, looking for accommodations on Mackinac Island, it keeps switching to places in the CITY, without you ever noticing. That’s how we ended up in the CITY. And since we would have to pay the first night for cancelling, we decided to make it an adventure...take the ferry over and spend the night, have a good time, and then take the ferry back and find accommodations on the island for the other 2 nights. We love Mackinac Island and every year after spending a week with airplanes, and all the noise of airplanes, in Oshkosh, we fly over to Mackinac Island for the peace and quiet and the clickety-clack of the horses.... & brunch at the Grand, & a bike tour & a couple of golf putting rounds! PERFECT! Then we fly further Eastward, before heading back to Los Angeles... ✈️🐎🐎

These comments are from a verified stay

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Cynthia from Warren stayed in July 2019

Front desk very polite and helpful. We bought our ferry tickets for Island & they called us a shuttle. Clean rooms, nice pool, good breakfast.

These comments are from a verified stay

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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Howard from Stevensville stayed in July 2019

Room was clean and comfortable. Grounds were well kept. Lot's of food options on breakfast bar and we'll stocked. Staff in office very friendly and helpful.

These comments are from a verified stay

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Laura from Green Bay stayed in August 2019

Great place and great location. One of the few places anymore that’s has a grooming counter and sink outside the bathroom which was great for allowing multiple people to get ready at the same time.

These comments are from a verified stay

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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Kevin from Fraser stayed in August 2019

WiFi needs to be stronger could not get it to work on our phone or laptop.

These comments are from a verified stay

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4 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Aloysius from Alanson stayed in August 2019

Kuds under 18 should be out of pool and pool area by 10 pm..and give adults some alone quiet time to enjoy the pool themselves...we waited 2 hours for kids to get out of the pool so we had room to enjoy it..which only left us an hour before it closed...

These comments are from a verified stay

56 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Jennifer from Lansing stayed in August 2019

Excellent hotel. Clean room, comfortable bed, friendly staff, and great breakfast. We highly recommend the Bestwestern Plus Dockside.

These comments are from a verified stay

45 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Glenn from Novi stayed in August 2019

All employees were very helpful, courteous, and professional. The breakfast buffet was excellent.

These comments are from a verified stay

36 people found this helpful. Did you find this helpful?
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5 out of 5 stars

Best Western Plus Dockside Waterfront Hotel
Best Western Plus Dockside Waterfront Rhoda from Britton stayed in July 2019

Hotel is always clean. Staff is excellent!

These comments are from a verified stay

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