This site is restricted to reviews collected by the Mackinaw City Chamber of Tourism.
Crown Choice Inn & Suites Lakeview & Waterpark: 923 Hotel Reviews
Crown Choice Inn & Suites Lakeview & Waterpark
Traveler reviews
50 rooms on property
Hotel Website

720 South Huron Ave
Mackinaw City, MI 49701
Toll-Free: 800-411-2871Mackinaw City, MI 49701
50 rooms on property
Hotel Website
FREE Wi-Fi
FREE Indoor Waterpark
On- site indoor heated pool, outdoor heated pool, two whirlpools, two saunas & Indoor Waterpark. Exercise room, Game Room, Breakfast Area, Meeting Room, & Sundry Area. Short Walk to Mackinaw Crossings featuring free nightly laser show and concerts. Directly across from ferry docks. Unlimited Access to 1400 sq ft of private sandy beach! In-room Jacuzzis & honeymoon suites. High speed internet access. Large two room suites.
Treat yourself to the hospitality of the Crown Choice Inn & Suites of Mackinaw City, directly across the street from two Mackinac Island Ferry Docks. Whether you are vacationing with your family, enjoying a romantic getaway, or staying overnight for business, you can choose from several spacious suites designs, experience our excellent amenities and enjoy the unlimited natural and historical points of interest just minutes from your door. All guest rooms are appointed with Victorian style furniture. Come enjoy your stay in Mackinaw City at the Crown Choice Inn & Suites. Get a Suite for the Price of a Room!
Treat yourself to the hospitality of the Crown Choice Inn & Suites of Mackinaw City, directly across the street from two Mackinac Island Ferry Docks. Whether you are vacationing with your family, enjoying a romantic getaway, or staying overnight for business, you can choose from several spacious suites designs, experience our excellent amenities and enjoy the unlimited natural and historical points of interest just minutes from your door. All guest rooms are appointed with Victorian style furniture. Come enjoy your stay in Mackinaw City at the Crown Choice Inn & Suites. Get a Suite for the Price of a Room!
Crown Choice Inn & Suites Lakeview & Waterpark
is rated
3.9
out of
5
based on the following
923 user reviews from real surveys by real customers that actually stayed at the hotel.
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Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites Judy from Lincoln Park stayed in August 2012Workers were really helpful and our room was great. Everything was clean, beds are so omfortable and the breakfast bar is good. We have stayed before and will stay again. Loved it!These comments are from a verified stay79 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites Aaron from Gladwin stayed in August 2012My best friend owns a resort where on busy weekends I often get recruited to help; which I mention only because unlike other guests, I truly know what goes on "behind the scenes. With that being said, I would like to say your front desk staff is one of the most impressive I've come across! We will be back!!! Thanks for an amazing family stay:). As for the maids and other staff...excellent! I can honestly say we had the perfect stay:). Thanks HUGE!These comments are from a verified stay91 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites Aaron from Gladwin stayed in August 2012My best friend owns a resort where on busy weekends I often get recruited to help; which I mention only because unlike other guests, I truly know what goes on "behind the scenes. With that being said, I would like to say your front desk staff is one of the most impressive I've come across! We will be back!!! Thanks for an amazing family stay:). As for the maids and other staff...excellent! I can honestly say we had the perfect stay:). Thanks HUGE!These comments are from a verified stay97 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites Cici from Ft. Lauderdale stayed in August 2012Staff was friendly rooms were nice and clean, kids loved the indoor water park. Very convenient location to restaurants and shops. Easy to get to no issues with parking. Breakfast well organized plenty of food at all times and plenty of seating nice friendly staffThese comments are from a verified stay80 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites Lawrence from Linden stayed in July 2012A couple of things to note with our stay...First, the suite that we had reserved was still being occupied, due to the fact that the previous guests had decided not to check out and their stuff was still in our room...The front desk was aware of this and when we checked in, the situation was explained thoroughly and with apologies...As a result, they offered us a different room at a reduced rate, which was a sign of great customer service in my opinion!! The other thing of note was just a bit of an "oddity"....The bathroom sink wasn't in the bathroom...It was in the hallway between the door and the sleeping area...I don't know why the builders thought that was a good idea, but it's an odd lay-out.... We were very pleased with our stay and happy that Comfort Suites were able to move us to a different room under these circumstances....It was a very busy weekend in Mackinaw and rooms were difficult to come by... Thank you and the Armstrong family will see you soon!!!These comments are from a verified stay107 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites Michael from Aurora stayed in July 2012This is the Hotel my family and my brothers family stay at whenever we are in Mackinaw. The employee's are always friendly especially the Manager Ben and his assistant Michelle. they always make us feel welcome. The hotel is well taken care of and is in a good location for travel to the island between the Starline and Arnolds.These comments are from a verified stay108 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites Gary from Huntington stayed in July 2012Nice place. Revceived an upgrade for a very reasonable rate. Very friendly staff.These comments are from a verified stay89 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites Angela from Fort Wayne stayed in July 2012I thought the hotel was very warm and inviting. Beds slept really well. Breakfast was o.k. There was plenty to pick from. Just wish sausages tasted better and danishes was warm instead of real cold. The thing that makes me not give it a outstanding is the Customer Service from the desk. Either there needs to be more experienced help to keep things moving along faster. The one lady was professional but also very short with you. I had to wait in line for 15 minutes just to ask her a simple question that took 2 seconds. I politely said excuse me, but I have a quick question. Then I tried to ask her my question off to the side out of the line first, and she rudely told me, (before I could say a word after excuse me), I'll take care of you when I am done with the other customer. The other worker new nothing, because he was obviously new. I work in retail sales and when I'm working with a customer and I can see another customer has a question, I politely ask the customer is there something I can help you with, and if it's something simple that won't interfere with slowing me down on the current customer, I'll answer the question or get something for them if it's quick... However, if asking how can I help you and what they need is something that will require my undivided attention, I may state to them that of course I can help you with that, but it will be a few minutes to take care of my other customers in line first. Or something like that. Not just leave someone waiting in line for 15 to 20 min. to answer a simple little question. Other than that, the hotel was absolutely wonderful. Angela M.These comments are from a verified stay110 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites Cathy from Aurora stayed in July 2012The room was beautiful and so was the view. The front desk people were very kind and helpful. The only problem was the "free" breakfast. The hotel was full and the breakfast area was not prepared for the onslaught of people.These comments are from a verified stay71 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites Phyllis from Vicksburg stayed in July 2012The room was clean. The front staff could have been more helpful in explaining the attractions in town.These comments are from a verified stay104 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites Mark from Marshalltown stayed in July 2012Staff was excellent, had a wonderful time, family enjoyed the lakes and the food was wonderful. thanks for a wonderful part of our vacation!These comments are from a verified stay102 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites Doran from Richfield stayed in July 2012Good service. nice rooms. Helpful Staff.These comments are from a verified stay108 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites John from Chelsea stayed in July 2012The hotel room was large, clean and perfect for the three of us.These comments are from a verified stay135 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites Carolyn from Covington stayed in July 2012A nice place to stay but the breakfast buffet was not staffed adequately nor was there enough room to serve all the guests. Lines were long and coffee was always empty.These comments are from a verified stay128 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites Robert from Flint stayed in July 2012The suite we had had too much furniture in it to use the Murphy bed. We had to move furniture and remove cushions from the sofa in order for the bed to come down. Very crowded for 3 people.These comments are from a verified stay80 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites Tammie from Denton stayed in July 2012I wish they would have had microwaves in the rooms.These comments are from a verified stay81 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites Janet from Fenton stayed in July 2012I really enjoyed the pool and the hot tub. I just wished that the kiddy splash zone were elsewhere because it was so noisy. Michelle at the front desk was outstanding. We arrived early to pick up our Mackinaw Island package, but not everyone in our party went to the Island. Michelle notified us as soon as we could check in so that we had a place when we got tired of sightseeing. Thanks Michelle!These comments are from a verified stay139 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites Harrison from Harper Woods stayed in June 2012The hotel was great. Employees were pleasnt, a special kudo to the desk clerk, Michelle, who checked my wife and I in, and was very helpful during our stay ther. She seemed to always be working.Housekeeping did a great job.These comments are from a verified stay110 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites Brian from Windsor stayed in June 2012Pleasant staff. Accommodations were clean. Pool area was adequate, needs to be updated and washrooms more accessible. A small concession stand would be a great addition. Breakfast was ok, moving the waffle makers would improve the flow of people during peak times.These comments are from a verified stay96 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites Mei from Lansing stayed in June 2012My original hotel cancelled my reservation DUE TO ELECTRICAL problems. I searched for a hotel and decided on Comfort Suites. After my online reservation, Comfort Suites called to transfer my reservation because they didn't have the room available. The other hotel(Bayside) didn't have the right size beds and transferred me back to Comfort Suites. After much pleading they finally gave me an "upgraded" room with the 2 QN beds I originally reserved for at a discounted rate. The price they quoted me was not correct(I paid more than what they told me what it would be on the phone) and I didn't get a receipt upon checkout to see what the charges were. Overall, good service because they were willing to work with me, but if you are going to charge more the amount agreed upon, you should be upfront about it.These comments are from a verified stay100 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites Mei from Lansing stayed in June 2012My original hotel cancelled my reservation DUE TO ELECTRICAL problems. I searched for a hotel and decided on Comfort Suites. After my online reservation, Comfort Suites called to transfer my reservation because they didn't have the room available. The other hotel(Bayside) didn't have the right size beds and transferred me back to Comfort Suites. After much pleading they finally gave me an "upgraded" room with the 2 QN beds I originally reserved for at a discounted rate. The price they quoted me was not correct(I paid more than what they told me what it would be on the phone) and I didn't get a receipt upon checkout to see what the charges were. Overall, good service because they were willing to work with me, but if you are going to charge more the amount agreed upon, you should be upfront about it.These comments are from a verified stay100 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites Lorie from Kaukauna stayed in June 2012Rooms were very nice, good layout, clean. Staff was friendly and they had a very nice contential breakfast.These comments are from a verified stay134 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites Roxann from Novi stayed in June 2012We've stayed there before and always have a great experience. Helpful staff if we needed anything. Clean nice rooms.These comments are from a verified stay94 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites John from Patrick AFB stayed in June 2012It gets the job done, had a great breakfast and a water park if you have kids, but was a little dated/worn and had spiders all over the entries, entry halls and balcony at night.These comments are from a verified stay108 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites Jenny from Delta stayed in June 2012Rooms were clean, guest service desk people very nice and helpful,and the breakfast buffet was very nice.These comments are from a verified stay111 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites Stanley from Belding stayed in June 2012Wonderful service at your hotel. The woman in charge at the front desk was the best. Great breakfast...lines became too long though.These comments are from a verified stay70 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites Jeffrey from Gilberts stayed in June 2012Rooms were very clean. Staff was extremely professional, but really could not help you with directions that well. For instance, had no idea where casino was. Other than that, breakfast area was extremely hot. Very poor ventilation. Trip was great and will be back to soon.These comments are from a verified stay135 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites Enrique from Holt stayed in June 2012The staff was very friendly and helpful. Hotel was very nice and clean. The water park was great as was the pool.These comments are from a verified stay100 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites Ron from East Jordan stayed in June 2012Very nice place. Reasonable rates, we would definitely stay there again.These comments are from a verified stay128 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites Eric from Lake Orion stayed in June 2012The breakfast and the room were perfect. Service is friendly. The only thing I didn't like is the lack of any employees at the waterpark. The water shut off and we didn't know why. We later learned there is a timer that had to be turned on. It would have been nice to know that up front.These comments are from a verified stay113 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites Mark from Alpena stayed in June 2012Been there alot in the past and its always great.These comments are from a verified stay131 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites Robert from Chesterton stayed in May 2012We enjoyed our stay at Comfort Suites. They upgraded our room to a full suite for a minimal price. The room was clean and comfortable. The breakfast was very good and filling. The whole family liked the eggs and waffles.These comments are from a verified stay133 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites Derek from Southgate stayed in May 2012Great stay, good breakfast, hotel front desk was very helpful. They upgrade my room to acomidate my family and i. The one bad thing about the hotel was is design of were things are. But i would stay at this hotel again.These comments are from a verified stay111 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites James from Columbia stayed in May 2012The staff from the front desk to the maid and the maintance stall were wonderful. The staff member at the breakfast was very helpful in making sure you had what you needed. Can't say enough about how wonderful our stay was. Would recommend to anyone to stay there and we would stay again if we get back to this fine city.These comments are from a verified stay101 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites Carter from Allegan stayed in May 2012I would actually rate it 4 1/2 stars...better than good. We enjoyed our stay very much. Thank you.These comments are from a verified stay107 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites Phyllis from Redford stayed in May 2012The room was clean and the price was right. We enjoyed our stay.These comments are from a verified stay83 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites Kenneth from Lebanon stayed in May 2012Room service kept our rom very tidy and clean. Front desk staff was very friendly and helpful with tourist questions and directions. Accommodations, including the free breakfast, were certainly worth the price paid for the room so it had great value.These comments are from a verified stay107 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites Douglas from Croswell stayed in April 2012Large room and very clean, Also it is in a good location.These comments are from a verified stay111 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites Eric from Lake Orion stayed in April 2012I discovered the door to my room (5115) would not lock. I called the front desk and they sent a repairman over within 5 minutes. He diagnosed the problem quickly, went to get his tools and 10 minutes later the door was fixed. Excellent service!These comments are from a verified stay126 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites Dawkins from Caledonia stayed in April 2012Great front-desk service. Arcade (Ms PACMAN) was not working.These comments are from a verified stay158 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites Dawkins from Caledonia stayed in April 2012Great front-desk service. Arcade (Ms PACMAN) was not working.These comments are from a verified stay73 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites TIMOTHY from CONLIN stayed in March 2012We had a great time at the Comfort Suites. Our kids really enjoyed the waterpark. In our online reservation we booked a 2 queen bed room for the 5 of us. The information in the reservation confirmation said the room could house 5 people. When we registered at the hotel we were booked in a suite room which was $30 more than what we expected. The Hotel did give us a break on the room since there was nothing elses available and their rule is no 5 people in a 2 queen bed room. Over all it was a good expierence.These comments are from a verified stay94 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites Shaun from Petoskey stayed in March 2012Our stay was wonderful...every employee was courteous and polite. our stay couldn't have been better!These comments are from a verified stay77 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites Carla from Mount Pleasant stayed in March 2012The room was clean and big enough for the three of us. The housekeeper was very nice. We stayed for two nights. The water park was awesome for my young grand children. The breakfast was exceptional. We really enjoyed our stay with you. The price of the room was also exceptional. We got two nights in Mackinaw City for the price of one night in Frankenmuth. I have guardianship of my two grand children until their parents get back from Afghanistan. They're in the Army so I'm always looking for something fun to do with the kids. They loved it. Thank you.These comments are from a verified stay109 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites Joe from Traverse City stayed in March 2012Great waterpark, clean room, friendly staffThese comments are from a verified stay102 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites Maureen from Negaunee stayed in March 2012Very friendly and accommodating.These comments are from a verified stay114 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites Kim from Sault Ste Marie stayed in March 2012We enjoyed our stay at the hotel. The room was spacious and clean. The waterpark was our main attraction and it did not disappoint. Our only minor disappointment was that the continental breakfast was at another hotel.These comments are from a verified stay85 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites Laura from Valparaiso stayed in March 2012The cabin was absolutely beautiful and very reasonably priced!These comments are from a verified stay92 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites Deana from Farwell stayed in March 2012The water park is great for younger children! The room was clean and staff were friendly.These comments are from a verified stay98 people found this helpful. Did you find this helpful?|
Crown Choice Inn & Suites Lakeview & WaterparkComfort Suites tracy lynn from Sault Ste Marie stayed in March 2012The cutomer service at this location is fantastic, I don't think you could ask for friendlier people to work for this hotel.These comments are from a verified stay96 people found this helpful. Did you find this helpful?|Traveler Reviews (701-750 of 923)We welcome your reviews. We do have some rules. This site is restricted to reviews that involve the hotel visitors’ experiences from email surveys sent to guests. We verify that the reviewer has stayed at the hotel and any details described before posting the review. Reviews from people whose hotel stays cannot be verified are not posted. We also do not post reviews that include personal attacks, defamatory language or offensive and abusive language. This site is restricted to reviews collected by the Mackinaw City Chamber of Tourism.